City Gallery


Thank you for you interest in working at City Gallery Wellington Te Whare Toi.

City Gallery Visitor Services Site Support

Permanent Full-Time

Experience Wellington is a registered charity established by Wellington City Council as a Council Controlled Organisation (CCO) to manage and develop its cultural and arts visitor experiences.

Experience Wellington provides the city with world-class museums, cutting-edge contemporary art, the region’s only publicly accessible space science experience, and the only facility in New Zealand dedicated to tamariki and their creativity. Its visitor experiences include:

  • City Gallery Wellington
  • Wellington Museum
  • Space Place at Carter Observatory
  • Capital E
  • Nairn Street Cottage

City Gallery Wellington Te Whare Toi is seeking an energetic Visitor Services team lead to support our daily operations. This is a busy role, perfect for an individual who thrives in an environment with exhibitions and programmes that change regularly and new events that are always developing. As someone with a background in customer service, events and retail, you will thrive on the challenge of working within a small team to assist in the continuing development of our visitor services and commercial operations.

Your outstanding organisational skills will ensure the smooth operation of the public facing functions of City Gallery. You will have excellent working relationships with all staff, and will support and mentor our diverse visitor services team modelling best practices in customer service and providing advice, training, and daily work direction.

Your substantial events experience will ensure that all venue hire events are well supported and exceed client expectations. You’ll also support our busy public programmes team by leading appropriate staff and resources as necessary.

Excellent communication and planning skills are vital in this role. You will need to be a confident public speaker as this is one of the most visible roles at City Gallery Wellington.

The position involves regular evening and weekend work. 40 hours per week Tuesday to Saturday. Flexibility is essential.

To view a full position description, please see here. 

To apply for this role please email HR@experiencewellington.co.nz with you cover letter and CV.

What’s in it for you?

We are a great fun team with a strong passion for the work we do. Experience Wellington embraces flexible working and offers generous leave provisions including additional Christmas, wellbeing and bereavement leave. Other benefits include free te reo Māori lessons and access to EAP services.

If you want to work with like-minded community builders, passionate about creativity and culture we would love to hear from you. To join our team, please submit your CV, a cover letter and complete our online application form for our consideration. For further information on the role please contact HR@experiencewellington.org.nz